Returns & Exchanges
We accept returns initiated within 15 days of delivery of your order. To be eligible for a return, items must be unused and in their original packaging. Your refund will be credited with the same payment method you chose for your purchase.
To begin the return process, please send us an email at hello@324newyork.com with your order number.
FROM THE US
For orders within the US, return shipping is free and there are no additional charges.
FROM OUTSIDE THE US
For international orders return shipping costs must be covered by the customer.
SALE ITEMS
Items sold during a sale or at a discount are not eligible for return, excluding our 10% welcome discount.