Afterpay FAQ


Buy now, wear now and pay later in 4 installments with Afterpay

 

1. Just select "Afterpay" as your form of payment at checkout. All you need is a debit or credit card (Visa or Mastercard). If you’ve used Afterpay before, just log in to your Afterpay account and complete your order — it’s that easy!

2. You’ll receive an instant approval decision! Your order will be shipped as soon as it’s processed.

3. There are no additional fees when you pay on time. Automatic payments are taken every two weeks in four installments.

4. After your order is processed, you can log in to your Afterpay account to view your orders, make payments and manage account details.

When will my order be delivered?

Like any order, Afterpay orders are delivered within our standard shipping timeframes. 

Can I use Afterpay for international orders?

Afterpay is only available to customers with a US billing address. Customers with international billing addresses will not be able to create an Afterpay account.

How does the payment schedule work?

All Afterpay customers are required to make their first payment at the time of purchase. Three remaining installment payments are deducted automatically from your selected payment method every two weeks. If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early. Afterpay will then adjust your amount owed accordingly.

You can log in to your Afterpay account anytime to view your payment schedule or make a payment before the next due date.

What if I can't pay an installment? 

If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. You can view full terms here.

How do I return an item purchased with Afterpay? 

Afterpay returns follow our standard return process. Items purchased on sale are not eligible for a return. 

 

If you have a question or concern about your Afterpay order, please contact Afterpay support at info@afterpay.com

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